Communications : Telephone-Systems
Voice PRI – Is It Right For My Business?
By Steve Norris For most midsize businesses, a time will come when they will need to decide whether or not to move to a Voice PRI with their next service provider change or phone system change. How does a business decide if a Voice PRI service is right for them? Let’s […]
Use Voice PRI to Eliminate Excess Analog Lines
By Steve Norris Does your thriving business still operate on numerous analog lines in addition to your Voice PRI? Do the monthly charges seem to add up month after month after month, and you wonder why you even still have them? Did you know you can get rid of nearly […]
Toll Free Numbers and Advanced Routing
By Steve Norris Would you like to have a single phone number represent your entire organization? Whether your organization is regional, statewide, across several states, nationwide or world wide, advanced call routing with Toll Free numbers can give your organization the power and simplicity to operate on a single Toll […]
Toll Free Numbers – Why Does My Business Need One?
By Steve Norris Since 1967, companies have used Toll Free numbers to provide a way for their clients and potential clients to call them at no charge. As the telecommunications and telecommunications hardware market has become more sophisticated, this service has taken on an expanded and altered role. We take […]
IP SoftPhone Scraping Increases Call Efficiency
By Steve Norris As remote IP Soft Phones become more common and more popular, one feature stands out as a user favorite. Scraping. Scraping is the ability to highlight a telephone number on your computer or laptop screen, whether it appears on the web, a document, or in a program, […]
Call Center Software – Does My Business Need It?
By Steve Norris Ten years ago most businesses would not have considered owning call center software for their business telephone system unless they had a true call center environment. The cost was absolutely prohibitive for any other application, but with recent technology advancements it’s now time to ask, “Should I […]
Buy a New Telephone System or Upgrade the Old One – 5 Major Questions You Have to Ask!
By Steve Norris At some point, every business will inevitably face the necessity of evaluating new business telephone system technology. Does it make more sense to upgrade the old system, or should I buy new? That is one loaded question that requires a loaded answer. The initial step in determining […]